YouGov conducts polls on the Internet about politics, public affairs, products, brands and other topics of general interest. YouGov polls are taken by people, from all over the region, who have agreed to share their thoughts on a wide variety of important issues. It is free to join for anyone age 16 and above.
Most YouGov surveys are very short and should only take you about five to seven minutes to complete. A typical survey is only about 20 to 30 fairly short questions in total. Occasionally, there will be longer surveys or surveys with more complex questions. The longest surveys should not take more than 20 minutes to complete.
Every time we have a new survey for you to complete you will receive an email telling you , and you will be able to access the survey straight from the email.
Data from YouGov surveys are used by news media, public affairs groups, institutions, companies and marketing agencies, to reveal and analyze public opinion.
YouGov conducts surveys for a diverse group of clients to help them better understand public views about current affairs, and consumer products and brands.
YouGov is a non-partisan organization. Many of our surveys have nothing to do with politics. We do also conduct political polls – some for clients and some on our own behalf to gauge the opinions of the public in the region. Our own polls are not written from any political viewpoint, but are meant to be social scientific efforts to read public opinion. The surveys we conduct are not intended to influence your opinions, but to measure them. Rest assured that when you answer a poll at YouGov, your privacy is secure, and your responses do make a difference.
No. Under no conditions will YouGov give, rent, or sell your e-mail address to anyone else or allow messages to be sent to you by third parties.
No. YouGov conducts only legitimate public opinion polls. You will not be asked to buy or subscribe to anything.
You must be logged in to see your points. If you are logged in they will be visible at the top left corner of the home page.
If you have forgotten your password or need to reset it for any reason, click on Forgot your Password from the Login page.
You can change your address from your account page. To navigate to your account page select My YouGov then Account from the top menu.
Whilst we hope you will enjoy being a member of the site, should you for any reason wish to leave then please visit the unsubscribe page. Please note that you will forfeit any points you have in your account if you unsubscribe.
Joining YouGov panel is free! There is no charge to be a member or redeem points.
It’s simple. You can either: 1. Log into your AirAsia member profile at AirAsia website to check your Member Number or 2. Log into your BIG Shot portal at AirAsia website or 3. Refer to the welcome email that AirAsia has sent earlier or 4. Contact AirAsia via AskBIG.
The 250 BIG Points will be transferred into your BIG account within 10 working days upon successful sign up and completion of the welcome survey.
When you take surveys, you accumulate points which can later be redeemed for cash or other great rewards.
Some of the ways we reward our members in different markets:
• AirAsia Big Points
• Cash by deposit to your PayPal account or Prepaid cards
• Gift cards to your favorite stores and restaurants
• Mobile credits
• Charity donation
Points have no value except when claimed by the account holder for redeeming a reward. Values of rewards, points required for a reward, and rewards offered may vary from time to time without notice. YouGov reserve the right to make changes and corrections at any time, without prior notice.
The amount of points that can be earned for completing a survey is determined by the length of the survey. Typically, you should earn up to 400 points for completing a 10-15 minute survey.
The minimum threshold for redemption is 5000 YouGov point.
No. Your YouGov points will not expire.
Your BIG Points for the Welcome Survey should appear in your AirAsia account within 10 working days of the request being received.
Your BIG Points for the Rewards Redemption should appear in your AirAsia account within 10 working days of the request being received.
Not unless specifically noted on the website. In most cases, you will simply redeem your Points on the reward of your choice and leave the delivery to us!
• Cash will be transferred into your PayPal account within 30 business days of the request being received.
• Rewards such as gift cards will be delivered to your postal address within 1 month of the request being received.
• AirAsia Big Points will be transferred into your BIG account within 10 business days of the request being received.
• Mobile credit (for both China and Southeast Asia )will be transferred into your account within 22 business days of the request being received.
In order to ensure proper delivery, please input your postal address and the following information: (1) Name of the Bank (2) Bank account number (3) Full name (4) mobile number under 'My Info' of the account page. For the bank account information and mobile number, please input in the box of 'Street'.
Once you have accumulated 5000 points, you can click on the redeem button to redeem SG$25. Please note that the red redeem button will not be popped up if you do not have enough points for redemption.
If you have not accumulated enough points, you will see:
If you have accumulated enough points, you will see:
Available network providers/operators will be as follow,
Please note that this is only for Prepaid Card.
Upon redeeming, you will be asked to input your phone number. You will also need to include the country code in the field provided.
We will not be responsible for any information inserted upon redeeming, thus we encourage you to always double check.
If you can’t login to your account successfully, you may have encountered a technical problem with our website.Please re-try the URL while paying close attention to filling in the right details. If you continue to experience problems, please send an email with the URL and pin code you are trying to login with, along with the following information and we will provide assistance:
• Device brand and model
• Your operating system
• Browser version
• The error message you are receiving (preferably with screenshot)
If you received a faulty survey link, you may have encountered the following:
a) the deadline for answering this survey has ended. Our survey is usually valid only for 2 to 3 days.
b) We are facing some technical problems which cause the link to be faulty. We apologize for this problem. Please refresh the browser or check back later to resume your survey.
In the top right corner of the setup page is a flag icon. This can be used to change the language. If the desired language is not available, please contact us and we can add on additional languages.
Our clients value us for our unparalleled quality and we thank our panellists for making this possible. Our systems help us detect and maintain response quality, which include but are not limited to attentive responses, not speeding through surveys, providing conflicting information within the same survey etc.